Shipping Policy

Last updated: September 2026

At FOLLIORE, we aim to make your shopping experience simple and convenient. We currently deliver products across India through our fulfillment and logistics partners.

1. Where We Deliver

We currently ship orders to serviceable locations across India.

Delivery availability may vary depending on the customer's pincode and the availability of courier services in that area.

2. Order Processing

Orders are processed after they are successfully placed and confirmed.

Orders are generally dispatched within 1–2 business days, excluding Sundays and public holidays.

Orders placed during weekends or public holidays may be processed on the next working day.

In some cases, processing may take longer due to product availability, order verification, high order volumes, or circumstances beyond our control.

3. Delivery Time

Once your order has been dispatched, standard delivery generally takes approximately:

7–15 business days

Delivery times may vary depending on:

• Your delivery pincode
• Courier availability
• Weather conditions
• Public holidays
• Remote or difficult-to-service locations
• Unforeseen logistics delays

Some locations may require additional delivery time.

The delivery timeline is an estimate and is not a guaranteed delivery date.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you place your order.

If your order qualifies for free shipping, the applicable shipping charge will be shown as ₹0 at checkout.

5. Order Tracking

Once your order has been dispatched, tracking information will be provided when available.

You can use the tracking information to monitor your shipment.

If you have not received tracking information after your order has been dispatched, please contact us.

Email: follioreofficial@gmail.com
WhatsApp: +91 99614 08063

6. Multiple Products in One Order

Because FOLLIORE works with multiple fulfillment partners, products purchased together may sometimes be shipped separately.

This means you may receive multiple packages and/or separate tracking details for products included in the same order.

You will not be charged an additional shipping fee simply because your order is fulfilled in multiple shipments, unless a separate shipping charge was clearly displayed at checkout.

7. Failed Delivery

Please make sure that your:

• Name
• Phone number
• Address
• City
• State
• Pincode

are correct when placing your order.

A delivery may fail because of an incorrect address, incorrect contact information, an unavailable recipient, refusal to accept the package, or an unserviceable location.

If an order is returned to the fulfillment partner because of a failed delivery or refusal, additional shipping or return-to-origin charges may apply and may be deducted from any eligible refund.

8. Delayed Shipments

Although we work with established logistics partners, delays can occasionally occur because of circumstances outside our control.

These may include:

• Severe weather
• Natural events
• Courier network disruptions
• Public holidays
• High-volume periods
• Remote-area delivery issues
• Incorrect or incomplete address information

If your shipment is significantly delayed, please contact us and we will assist you in checking the shipment status.

9. Delivery Issues or Damaged Packages

If your package arrives damaged, please take clear photographs of the outer packaging and the product before disposing of the packaging.

For damaged, defective, incorrect, or missing products, please contact us within 48 hours of delivery.

An unboxing video may be required to investigate and process the claim.

Please refer to our Return & Refund Policy for complete details.

10. Contact Us

If you have questions regarding your shipment, please contact:

FOLLIORE

Email: follioreofficial@gmail.com
WhatsApp: +91 99614 08063

Our support team aims to respond within 1 business day.